Virtuous cycle

Bartlomiej Owczarek weblog

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Learning from Twitter, Facebook

Lately I’m mostly busy with community functionality of Ogito and I’m trying to take advantage of some intuitions from Twitter and Facebook.

I’ve had Facebook account for some time, but was never an active user. Twitter I never used at all, even though I had some experience with blip, a Polish twitter look-alike. So I opened a twitter account to experience the original thing.

My initial goal was something very close to twitter – or how I imagined it should feel like before actually using it. Low barrier of entry, easy to use, one information stream carrying all the relevant user updates.

After playing with Twitter and reading reactions to Facebook latest redesign, which makes social network look quite similar to its much smaller competitor, my vision is evolving a bit.

In fact I wasn’t disappointed by how easy it was to start using twitter. The application is lighthearted and inviting, also because the community seems to radiate with enthusiasm of the early converts.

On the other hand, and maybe it’s my lack of experience with the app, the updates stream seems overwhelming, difficult to read continuously and unstructured. Figuring a conversation from exchanges of replies is one example when I’m quite lost (stream of given users shows replies he directed at someone, but not the other way round, so it’s hard to understand the context).

Facebook feed was supposedly better. It had intelligence to handle updates (status vs activity reports) differently. It lost this advantage after redesign and maybe this is why so many people hate it.

Given that we will have a lot of non-status related updates, Facebook (as of before redesign) might serve as a better inspiration.

Its latest redesign also suggests a number of points where caution should be applied (I’m basing it mostly on this summary in huffingtonpost): overuse of user thumbs, large fonts and trivial updates, lack of real time view.

Of course, many of the complaints (photos flooding the feed em masse etc.) will be resolved by subsequent fixes.